retailciooutlook

Augmented Reality and Virtual Reality

Shekhar Chhajer, CIO, Southeast Asia, India and CoC Sales Overseas, Mercedes Benz

A Sneak Peak into the Future of Retail Landscape

Saqib .E. Awan, VP, Lightspeed Venture Partners

"Retail Technology : It's Not Always a Silver Bullet But it can help Rewrite a Forecast"

Shelagh Stoneham, SVP of Chico’s FAS, International branding/marketing executive and keynote speaker

Why Fragmentation is the Enemy of Productivity

David Kerr, CEO, Octiv

Why Fragmentation is the Enemy of Productivity

Making connections between sales and marketing teams can be challenging, but when teams are committed, an entire organization can benefit.

Speed of Retail

John O'Reilly, VP of Business Development, Aptaris

Speed of Retail

When consumers demand instant gratification, including fast delivery and information at their finger-tips, the speed of retail must be accelerated.

What are Some Game-Changers that Retailers can Embrace in the 2018 E-commerce Market?

Dara Meath, Vice President - Information Technology, The Camuto Group

Retails can gather real-time behavioral data with AI to understand consumers’ needs at a deeper level, and more accurately forecast the goods they are most likely to buy.

"Embracing Social Media to Enhance the Customer Experience"

Jim McCann, Founder and CEO, 1-800-Flowers.com

As a leading destination for floral and gourmet gifts, we have worked hard to build trust with our 30 million customers today.

Retail Focus: Using Promotional Financing to help Close the Sale

Sue Yasav, VP, Market & Consumer Insights, Synchrony Financial [NYSE:SYF]

Retail Focus: Using Promotional Financing to help Close the Sale

Financing can help close the sale, drive customer loyalty and create an opportunity to increase and maintain market share.

The Future of Marketing: Creating 3-Dimensional Customer Profiles in an IoT Frenzied World

Jeanine Banks, EVP, Global Products & Solutions, Axway

The Future of Marketing: Creating 3-Dimensional Customer Profiles in an IoT Frenzied World

Customers are digitally tethered to mobile applications, social media platforms and websites, resulting in massive volumes of data.

Taking AI the Last Mile in Retail The Key to Unlocking Insights that AI Provides

Tim Collins, President, Aimia's Intelligent Shopper Solutions

Taking AI the Last Mile in Retail The Key to Unlocking Insights that AI Provides

Artificial Intelligence and machine learning provide insights at a level of granularity and speed that we would not have dreamed of even five years ago.

Building A Great Team Equals Achieving Great Outcomes

Rohan Penman, Head of Technology, Adairs Retail Group

Building A Great Team Equals Achieving Great Outcomes

There is often nothing more time consuming than constantly ‘on-boarding’ other people’s team members on a project.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

Lessons Learned from a Barber

Bruce Valk, CIO & VP, Silver Star Brands

Lessons Learned from a Barber

Emotional Quotient (EQ) is a way to measure how a person recognizes his or her own emotions and other people's emotions.

Role of Augmented Reality in Retail

Rekha (Sasirekha) Ramesh, SVP, Global Head of IT & Digital Strategy, Daymon Worldwide

The success of Pokémon GO brought Augmented Reality to the center stage and provided retailers a platform to reach its consumers in many creative ways.

Gain an Edge or Get Edged Out

Nick East, VP, and Andrew Hoyt CTO & VP Engineering, NCR Retail

Gain an Edge or Get Edged Out

How retailers can better leverage edge solutions to maximize in-store data

Data Analytics to Achieve Productive Outcomes

Todd Simpson, CIO, FDA

Data Analytics to Achieve Productive Outcomes

The U.S. Food and Drug Administration (FDA) regulates foods, drugs, biologics, medical devices, cosmetics, dietary supplements, tobacco products, electronic products and more.

Engaging the New Next Gen Shopper with Cognitive Computing

Michelle Peluso, CMO, IBM Corporation And Laurence Haziot, Global Managing Director, Consumer Industries, IBM Corporation [NYSE:IBM]

Engaging the New Next Gen Shopper with Cognitive Computing

Retailers must evolve from emphasizing transactions to focusing on building intimate, unique customer relationships.

IT Solutions for More Complex Promotional Offers

William Morrell, CTO, Aptaris

IT Solutions for More Complex Promotional Offers

Knowing consumers’ purchasing habits, how they prefer to shop, when and why are critical to profitability and growth.

Time to Reach for the Clouds

Mike Ruchensky, VP and CIO, Swift Transportation [NYSE-SWFT]

Time to Reach for the Clouds

Today’s fleet managers—and their drivers—face heightened responsibilities in an increasingly competitive transportation industry.