Retail CIO Outlook Weekly Brief
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Patricia R. Hume, Chief Commercial Officer, iPass
Anand Shaw, Cofounder, Inventrik Pte Ltd
Sanjay Sivam, Director, Inside Sales and Services Sales, Poly Asia Pacific
Kyle Wierenga, Director of Analytics and Measurement, Aimia Inc. [TO-AIM]
Retailers have multiple channels today on different systems with different levels of complexity that when combined can give retailers actionable insights.
Rosemary Smith, Director, Supply Chain Development, LEGO Group
The sudden, unexpected shift to eCommerce put retailer technology and solution development in the spotlight
Guy R. Berg, Vice President Payments, Standards and Outreach Group at Federal Reserve Bank of Minneapolis
Banks, corporations and their supporting payment processors are at a crossroad for enabling the mass connectivity necessary to support Business to Business (B2B) electronic payments,
Martin Ros, SVP & Head of Intelligent Packaging, Stora Enso [HEL: STERV
Customers can also interact with the RFID tag using their smartphone to verify their packages are un-tampered-with, building trust with the retailer
Terre Wellington, Senior Vice President of Store Operations, Lamp Plus
For its ability to strengthen brand loyalty and offer a real human connection, texting is sure to be an important component in the future of brick-and-mortar customer service.
Paul Conder, Vice President, CX, CallisonRTKL
There are three big challenges that brands face as they become more mature as digital retailers–how to store and organize data, how to collect it, and how to use it.
Judah Taub, Managing Partner, Hetz Ventures
Gradually, the Israeli retail-tech scene is becoming one that international retailers cannot afford to ignore
Keith Crerar, Executive VP, TradeRev
Technology is significantly changing the way dealers approach vehicle acquisition, inventory, remarketing and sales.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Jackson Fernandez, Head of Ecommerce, PUMA Group [ETR: PUM]
The world around us is rapidly evolving. Fuelled by the ubiquity of digital devices and high speed internet, the technologies and modalities of doing business are getting obsolete by the day, while more advanced methodologies are replacing them.
Steve Rempel, CIO, Rite Aid
Many will tell you that today’s consumer is more powerful than ever, thanks to the personal mobile computers we have in our pockets, our homes and even our cars.
Courtney Graybill, Vice President, Customer Experience & Product Management, David's Bridal
Courtney Graybill devises customer experience roadmaps and executes on those strategies to drive shopper engagements for David’s Bridal.
Mark Horbal, CIO & CTO, SpringBIG
Your POS is your workhorse. It sees every transaction in every store.
Sarath Singamsetty, Director, Nisum
In today’s digital age, data and information have become a retail organization’s biggest asset.
Troy Barnes, Chief Customer Officer, Pizza Hut
The recipe for sustainable growth comes down to 2 simple ingredients: attract new customers, and retain the ones you have for life.
Phil Stevens, CAO & CIO, Army & Air Force Exchange Service
Retail is the most competitive sector in business today with rapid innovation in the customer journey and the “last mile” of fulfillment.
