retailciooutlook

Why Artificial Intelligence Will Empower the CIO

Gregory B Morrison, SVP & CIO, Cox Enterprises

Redesigning Supply Chain and Logistics with Simulation

Benoit Montreuil, Professor in ISYE School, Coca- Cola Chair in Material Handling and Distribution

The Digital Journey

Dan Adam, CIO, Extreme Networks [NasdaqGS-EXTR] And Todd Nicholson, VP-Vertical Market Business Units, Extreme Networks [NasdaqGS-EXTR]

Point-of-Sale Adaptability Key to Winning in Rapidly Changing Retail

Paul Scorza, Executive Vice President, IT and Chief Information Officer And Thomas Blackburn, Vice President, Solution Development for Retail Business Services, the services company of Ahold Delhaize USA

"Retail Technology : It's Not Always a Silver Bullet But it can help Rewrite a Forecast"

Shelagh Stoneham, SVP of Chico’s FAS, International branding/marketing executive and keynote speaker

Technology is neither the cause of retail’s downfall nor the silver bullet to save it.

Rebuilding the Ecommerce Value Chain

Jackson Fernandez, Head of Ecommerce, PUMA Group [ETR: PUM]

Rebuilding the Ecommerce Value Chain

The world around us is rapidly evolving. Fuelled by the ubiquity of digital devices and high speed internet, the technologies and modalities of doing business are getting obsolete by the

Data Analytics: New Edge for Success

Colin Boyd, VP and CIO, Joy Global [NYSE-JOY]

If we look back over the past two or three decades, the growth in digital data has been driven by the spread of transactional IT systems.

Death of Physical Retail? Not Quite

Jonathan Low, Ex-Co-Founder & Chief Technology Officer, honestbee

Death of Physical Retail? Not Quite

E-commerce has been cited as the “most dynamic sector” of Southeast Asia’s online economy.

Hybrid Cloud Opens the Door to Retailer's Digital Transformation

Vish Ganapathy, VP, Partner, IBM Industry Academy Member for Consumer Industries

Hybrid Cloud Opens the Door to Retailer's Digital Transformation

Retailers are facing increased pressure from competitors abroad, traditional manufacturer brands going direct, and new business models from digitally native startups.

The Realization that Online is Where the Future Is

Reid Greenberg, SVP, Kantar Retail

The Realization that Online is Where the Future Is

The good news is, there are a lot of shiny things to ignore and focus on the leading trends that seem to be valid for commanding attention for the foreseeable future.

The Future Face of the In-Store Customer Experience: Face Recognition Technology

Julia Ricci, VP, Information Technology - Retail Shared Services & Solutions, Total Wine & More

The Future Face of the In-Store Customer Experience: Face Recognition Technology

Simple integration, continuous learning, low cost and accuracy of face detection and analysis would potentially make face recognition a commodity service for retail software applications.

How will the Internet of Things (IoT) Truly Transform the Retail Industry

Rohan Penman, Global Head of Technology, T2 Tea

How will the Internet of Things (IoT) Truly Transform the Retail Industry

Often solutions are not customer facing, but should aim to provide a seamless experience to ultimately benefit both the efficiency of the business and ultimately the customer.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

AI and it's Place in E-Commerce

Anna Cole, Director of E-Commerce Operations, User Experience and Merchandising, Carhartt

AI and it's Place in E-Commerce

It was hard to believe that a machine could out-think a genius like Kasparov.

Measuring Success in Omni- Channel Customer Experiences

Alice Sesay Pope, Sr. VP, Head of Contact Center & Customer Experience Officer, First Horizon National Corporation [NYSE: FHN]

Business Wire estimates that the digital transformation market will grow from $148.04 billion in 2015 to $392.15 billion by 2021.

Delivering an Elevated Customer Experience Requires an Agile Retail Technology Platform

Perry Kramer, SVP & Practice Lead, Boston Retail Partners

Delivering an Elevated Customer Experience Requires an Agile Retail Technology Platform

Retailers that are thriving—and there are lots of them— anticipate and react to consumers’ demand for an enhanced and continuously changing retail experience.

IT as an Enabler for Retail Industry

Armin Roeseler, CIO, Swanson Health Products

IT as an Enabler for Retail Industry

Requirements regarding site performance, reliability, scalability, and flexibility, etc., provide new challenges for IT organizations.

Customize and Communicate-Two Key Element to Success for Retailers

Charlie Cole, Chief Digital Officer, VP, TUMI

Customize and Communicate-Two Key Element to Success for Retailers

It’s easy to over complicate. Ultimately retail is divided by two lowest common denominators of data–at the product level and at the customer level.

Natural Intelligence and Artificial Expectations

Gael DE Talhouet, Vice President Brand Building, Essity GMBH

Natural Intelligence and Artificial Expectations

Contrarily to most legacy IT solutions and platforms, AI is not a tech tool that runs in the background. It is not an enabler that business and customer-facing people can ignore.

"Embracing Social Media to Enhance the Customer Experience"

Jim McCann, Founder and CEO, 1-800-Flowers.com

As a leading destination for floral and gourmet gifts, we have worked hard to build trust with our 30 million customers today.