Retail CIO Outlook Weekly Brief
Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from Retail CIO Outlook
Eric Moriarty, VP, B-Stock Solutions
Jean Laborde, Deputy CIO, FnacDarty
Phil Stevens, CAO & CIO, Army & Air Force Exchange Service
Retail is the most competitive sector in business today with rapid innovation in the customer journey and the “last mile” of fulfillment.
Martin Granström, Sr Director, Head of Design, Sam's Club
"Design thinking” has recently entered our collective buzzword vocabulary, but it is much more than just office jargon. With the right understanding and application, design thinking can
Sherif Mityas, CIO & CSO, TGI Fridays
Imagine it’s Thursday night, the kids have soccer practice and you’re always looking for a place to pick-up dinner on the way home.
Khaled Naim, Co-Founder & CEO, Onfleet
The deluge has begun—brands that have built a reputation as top names in the United States retail industry are experiencing an unprecedented number of store closings this year.
Savio Thattil, CIO & SVP of Technology, Sephora Americas
To my mind, the top retail technology trend is mobile payments, and offering consumers greater optionality in how they pay, particularly with the advent of Apple Pay.
Bettina Thorkelin, Regional Director Nordic, Omni-channel, Valitor
A 360-degree view of customer behavior offers an invaluable asset for the retailer to carve out a distinct voice and purpose across all the channels that consumers use to browse, shop, and
Sam Segran, CIO, Texas Tech University
As IT professionals, we should strive to leave the cyber world better than we found “IT”!
Kevin Glynn, VP and CIO, DSC Logistics
Our work in supply chain is changing rapidly as we implement new technology. Our leadership challenge as CIOs and IT leaders is not only to describe what the new technology will do.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Michelle Peluso, CMO, IBM Corporation And Laurence Haziot, Global Managing Director, Consumer Industries, IBM Corporation [NYSE:IBM]
Retailers must evolve from emphasizing transactions to focusing on building intimate, unique customer relationships.
Scott Kellner, VP, Marketing, George P. Johnson Experience Marketing
When I came to marketing automation world, few companies provided marketing automation software platform.
Susanna Zhu, Vice President, Head of U.S. Supply Chain Operations, The Hershey Company
Today, the shopper has many choices: home delivery, order online pick up in-store, a visit to the local market, subscription services and more.
Sanjay Sivam, Director, Inside Sales and Services Sales, Poly Asia Pacific
With everything residing in the Cloud, it is also easier to conceptualize and build workflows that weave through different “always-on, available-anywhere” systems and data sets to provide efficacy for a business.
Greg Klingaman, Global Head of Retail & Strategic Partnerships, Diageo
A brand is only as good as its reputation, but risk aversion for fear of the unknown shouldn’t foster a more conservative and incremental approach to retail technology deployment
Grant McCormick, CIO, Imperva, Inc
Manual detection is slow, resource-intensive, and human-powered. It is subjective and prone to human error. It bogs down at scale.
Steven Van Wyk, CIO/COO, The PNC Financial Services Group
The model is based on a service-oriented architecture that defines the standard business capabilities that make up a bank- such as payments, loan offerings.
