Retail CIO Outlook Weekly Brief
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Martin Granström, Sr Director, Head of Design, Sam's Club
Eric Redmond, Global Director, Technology Innovation, Nike
Andy Weir, Executive General Manager, Bankwest Technology & Transformation
By providing the user an endless choice of instagramable selfies, retailers created a stage for their actor to star in and broadcast their brand story.
John O'Reilly, VP of Business Development, Aptaris
When consumers demand instant gratification, including fast delivery and information at their finger-tips, the speed of retail must be accelerated.
Dr. mark Chrystal, Chief Analytics Officer at rue21
Compared with prior industrial revolutions, the pace of innovation is exponential and impacting every industry around the globe, rather than the linear and slower-paced change seen
Onyeka Nchege, CIO, Interstate Batteries
E-commerce has made it possible for us to deliver an exceptional and consistent customer experience, executed flawlessly via web, mobile, and store.
Michael Adams, VP of IT, MarineMax
A new world order has slowly evolved, leaving many corporate technology teams unprepared to adapt to the critical new responsibilities they manage.
Brad Bernstein, SVP of North American Sales, Nanorep
No question, the growth of e-commerce has completely changed the game for retail customer service.
Gareth Bridges, Director, Digital Business, Equinix Asia-Pacific
Today’s retailers need to embrace a modernized strategy supported by infrastructure designed for the digital edge.
Kyu Cho, VP, Nisum
According to recent numbers from the U.S. Department of Commerce, e-commerce sales accounted for 10.6 percent of total retail sales by the end of 2015.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Jennifer Sherman, SVP, Product and Strategy, Kibo
Today’s retail software has become very good at providing detailed online order history that can provide merchandising suggestions for the customer’s next visit.
Richie Proud, Vice President Merchandise Planning, Allocation, and Product Insights, Groupe Dynamite
E-commerce provides brands with the platform to take a stance, share their story, and create a stimulating brand senses experience - one that will determine whether a new customer walks into the physical location.
Fiona Swerdlow, VP, Research Director, Forrester Research
This year has been no picnic for retailers. With Thanksgiving weekend upon us, many retailers are in the throes of the holidays and are doing all they can to achieve a strong finish to a bumpy, even bewildering year.
Douglas Duncan, CIO, Columbia Insurance Group
If there is one thing that has been a core function of IT shops large and small over the years, it is the delivery of service.
Advait Kulkarni, Former IT Director, Cetera Financial Group & CTO, Digistic LLC
In recent days, there has been a lot of discussion around comparison of MEAN (MongoDB, Express, AngularJS and Node) and RNG (ReactJS, NextJS and GraphQL) stacks.
David Kerr, CEO, Octiv
Making connections between sales and marketing teams can be challenging, but when teams are committed, an entire organization can benefit.
John Kenwood, VP, Capgemini [Euronext: CAP] And Charlie Li, EVP-Chief Cloud Officer, Capgemini [Euronext: CAP]
The great retail renaissance is underway, enlightened by digital, enabled by the cloud and enriched by an endless sea of data.
