retailciooutlook

Optimizing a 360-degree Customer View Begins...

By Michael Wilburn, Senior Director, Global CRM Technology at Ancestry

The Industrial IoT Attack Surface

By Matt Griffiths, Chief Information Officer, Stanley Black & Decker Industrial

Unifying Understanding of Consumer Identity

By Matt Mobley, EVP, CTO, Merkle

Strategic Supply Chain Technology Assessment

By Kevin J. Hume, Partner - Supply Chain Technology, Tompkins International

Strategic Supply Chain Technology Assessment

The pace of change in the supply chain world and the supporting technologies is nothing short of breathtaking.

Industry Collaboration Key to Enhancing Payment Security

By Todd Aadland, SVP, Federal Reserve Bank of Chicago

Industry Collaboration Key to Enhancing Payment Security

The security challenges facing the payments industry require broad cooperation and coordination across the payments ecosystem.

Improving Agile Product Owner Effectiveness in Business Services Organizations

By John David Woods, CMO, Dotcom Distribution

You are part of a service organization, and we know how to get things done quickly and efficiently.

Free Wi-Fi Versus Paid: Which is Better for Your Business?

By Patricia R. Hume, Chief Commercial Officer, iPass

Free Wi-Fi Versus Paid: Which is Better for Your Business?

We live in a mobile world, where a staggering 4.8 billion people around the world are mobile users. Among those billions, more than one billion are mobile professionals.

Data Integration For Understanding Customer

By Michael Lehman, CIO, Batteries Plus Bulbs

Data Integration For Understanding Customer

The biggest challenge, and also the biggest opportunity, is simply the accelerating rate of change.

Was Darwin Wrong About Retail?

By Richard Heyman, SVP & CIO, Gordmans Stores in Omaha, NE

Was Darwin Wrong About Retail?

Most of us like things to evolve predictably and at a pace that gives us time to absorb change without experiencing undue stress or upsetting the status quo.

More than Just a Cash Register: Disruptive Technology for Retailers

By Jason Richelson, Founder and CSO, ShopKeep

More than Just a Cash Register: Disruptive Technology for Retailers

Over the next few years, Main Street is poised to witness a dramatic increase in the health of small businesses across the retail sector.

Retail Technology: It's Not Always a Silver Bullet

By Shelagh Stoneham, SVP of Chico's FAS, International Branding/Marketing Executive and Keynote Speaker

Retail Technology: It's Not Always a Silver Bullet

Technology is neither the cause of retail’s downfall nor the silver bullet to save it. It’s no secret that customers want convenience.

Artificial Intelligence, Machine Learning, and the Future of Online Retail

By Faraz Mohamed, Director, Head of Innovation, Nisum

Artificial Intelligence, Machine Learning, and the Future of Online Retail

Artificial intelligence (AI) and machine learning are disrupting business as usual across industries.

Being Your Best Reference Account: 4 Questions Every CIO Should Ask

By Alvina Antar, CIO, Zuora

Being Your Best Reference Account: 4 Questions Every CIO Should Ask

Technology company CIOs are among the chosen few who are able to create a greater impact to their business and revenue beyond their core IT function.

Building an Era of Eco-Friendly Food Production Process

By Diane B. Holdorf, CSO, VP, Kellogg Company

In the light of your experience as Chief Sustainability Officer and VP at Kellogg Company what are the technological trends and challenges you’ve witnessed that are impacting your role?

Mobile Marketing and The Evolution Of E-commerce

By Marissa Tarleton, CMO, RetailMeNot, Inc

Mobile Marketing and The Evolution Of E-commerce

Consumers love to shop. However, the means and methods in which they find what they want continue to evolve.

Retail Focus: Using Promotional Financing to help Close the Sale

By Sue Yasav, VP, Market & Consumer Insights, Synchrony Financial [NYSE:SYF]

Retail Focus: Using Promotional Financing to help Close the Sale

Financing can help close the sale, drive customer loyalty and create an opportunity to increase and maintain market share.

Show Me a Great Technology Strategy and I'll Show You a Successful Retailer

By Rohan Penman, Global Head of Technology, T2 Tea

Show Me a Great Technology Strategy and I'll Show You a Successful Retailer

The traditional approaches to customers may not work in the years to come or become niche in their acceptance.

The Connected Employee: What Every Business Leader Needs to Know

By Andrew Morawski, President & Country Chairman, Vodafone Americas

The Connected Employee: What Every Business Leader Needs to Know

All over the world, today’s enterprises are operating in an increasingly complex business landscape.

Technology: The Catalyst for Retailers' Success

By Ryan Abood, CEO, Gourmet Gift Baskets

Technology: The Catalyst  for Retailers' Success

Reporting and analytics are a fundamental necessity of running a business today.

New Editions